FAQs
Pawtraced specializes in creating handmade, custom artworks of your beloved pets. Each piece is carefully crafted by a professional artist to capture the unique personality and charm of your furry friend.
It’s simple! Upload a clear photo of your pet, select your preferred art style and medium (canvas, poster, framed print, etc.), and our artists will get to work creating a beautiful custom piece just for you.
High-quality, well-lit photos taken at eye level work best. Clear, sharp images help us capture all the little details that make your pet unique! If you’re unsure, feel free to send a few options — we’ll help you choose.
Absolutely! You can add notes during your order (for example: specific background colors, accessories, poses, or style preferences). Our goal is to create a piece that matches your vision perfectly.
Typically, it takes about 3–5 business days to complete your custom artwork, depending on the complexity and volume of orders. We’ll notify you as soon as it’s ready!
Yes! We send you a digital proof for approval before printing or shipping. This ensures you’re 100% happy with the final result.
Of course! We love group portraits. Simply select the “multiple pets” option when ordering, and upload a photo for each pet or a group photo if available.
We offer worldwide shipping! Shipping times and rates vary depending on your location and will be displayed at checkout.
Because each artwork is custom-made, we cannot accept returns. However, if there’s any issue with your order, please contact us — we are committed to making sure you are completely satisfied!
You can reach our friendly support team anytime at support@pawtraced.com, or fill out the contact form on our website.


